As a result of COVID-19, we are short staffed and working under Full Covid Protocols to keep everyone safe.
We doing our best to get orders out as quickly as possible. We are NOT shipping expedited orders at this time. If you have a rush order, please call before placing it to check stock and get the estimated delivery time. Please expect some delays in shipping.
Thank you in advance for your patience :)
Due to individualized customized work on each of these items, there may be a 7 to 9 business day delay in order deliveries. We apologize for any inconvenience this may cause.
Shipping is $11.75 for orders up to $74.00.
Shipping is $14.95 for orders $75 to $120, and $20 for orders $121 to $137.
For orders of $138.00 and above - shipping is Free!
Shipments in Canada and USA include tracking.
We ship anywhere else in the world by parcel post at the same cost, but this does not include tracking. Any duties, customs fees, or charges and taxes are not not included. You are responsible for paying them.
Email info@IceHalo.com if you have any questions about shipping.
Canada Post estimated shipping time is up to 7 business days for shipments within Canada and 6 to 12 business days for shipments outside of Canada. If faster delivery is needed, Xpresspost can be requested and delivery is usually 2 to 3 business days in Canada and the USA and up to 7 for most other countries. For most addresses in Canada and the USA, Xpresspost is usually $12 to $18 more, up to about $60 more for other countries. Place your order and request a quote for the Xpresspost cost in the shipping instructions, and we will invoice you. If you change your mind, you can have regular shipping, or we will refund your order.
RETURNS & EXCHANGES:
We guarantee full refund or exchange on any product. Please email to request an RMA number.
Products must be return shipped to Ice Halo Ltd. by your postal service only. Any other service generates charges which will be deducted from your credit.
Products should be shipped to:
Ice Halo Ltd. Unit #283, 65 Cedar Pointe Drive, Barrie, ON L4N 9R3.
We've changed the Halo Hat! This is now a one piece hat with the protective padding already inside! You don't need to purchase an Ice Halo separately!
Halo Hats are created with our new HD interior and available in all the Faux Fur Rabbit and Luxury Fur options as the Ice Halo Protective Headband! This amazingly comfortable, cozy hat fits snugly on your head and have soft fleece chin straps with a hook and loop fastening as well as a layer of fleece covering the top of your head for warmth!
Halo Hats are sized to fit the same sizes as our origial Ice Halo. The fleece chin wrap fits most and is adjustable with hook and loop closure.
Medium adjusts to fit most adults.
To determine your size, measure horizontally around your head at the largest point.
X-Small fits 18 up to 20 inches
Small fits 20 up to 22 inches
Medium fits 22 up to 24 inches
Large fits 24 up to 26 inches
Important Note for X-Small:
Size X-Small is for children from toddler up to about age 5 or 6. Please measure before ordering X-Small.