As a result of COVID-19, we are short staffed and working under Full Covid Protocols to keep everyone safe.
We doing our best to get orders out as quickly as possible. We are NOT shipping expedited orders at this time. If you have a rush order, please call before placing it to check stock and get the estimated delivery time. Please expect some delays in shipping.
Thank you in advance for your patience :)
Shipping is $11.75 for orders up to $74.00.
Shipping is $14.95 for orders $75 to $120, and $20 for orders $121 to $137.
For orders of $138.00 and above - shipping is Free!
Shipments in Canada and USA include tracking.
We ship anywhere else in the world by parcel post at the same cost, but this does not include tracking. Any duties, customs fees, or charges and taxes are not not included. You are responsible for paying them.
Email info@IceHalo.com if you have any questions about shipping.
Canada Post estimated shipping time is up to 7 business days for shipments within Canada and 6 to 12 business days for shipments outside of Canada. If faster delivery is needed, Xpresspost can be requested and delivery is usually 2 to 3 business days in Canada and the USA and up to 7 for most other countries. For most addresses in Canada and the USA, Xpresspost is usually $12 to $18 more, up to about $60 more for other countries. Place your order and request a quote for the Xpresspost cost in the shipping instructions, and we will invoice you. If you change your mind, you can have regular shipping, or we will refund your order.
RETURNS & EXCHANGES:
We guarantee full refund or exchange on any product. Please email to request an RMA number.
Products must be return shipped to Ice Halo Ltd. by your postal service only. Any other service generates charges which will be deducted from your credit.
Products should be shipped to:
Ice Halo Ltd. Unit #283, 65 Cedar Pointe Drive, Barrie, ON L4N 9R3.
These beautiful knit open ended mittens have a fluffy fur collar which can be turned down, over your fingers to keep them warm - or folded back to allow full use of your fingers! Cozy and functional!$10.00