As a result of COVID-19, we are short staffed and working under Full Covid Protocols to keep everyone safe.
We doing our best to get orders out as quickly as possible. We are NOT shipping expedited orders at this time. If you have a rush order, please call before placing it to check stock and get the estimated delivery time. Please expect some delays in shipping.
Thank you in advance for your patience :)
Shipping is $11.75 for orders up to $74.00.
Shipping is $14.95 for orders $75 to $120, and $20 for orders $121 to $137.
For orders of $138.00 and above - shipping is Free!
Shipments in Canada and USA include tracking.
We ship anywhere else in the world by parcel post at the same cost, but this does not include tracking. Any duties, customs fees, or charges and taxes are not not included. You are responsible for paying them.
Email info@IceHalo.com if you have any questions about shipping.
Canada Post estimated shipping time is up to 7 business days for shipments within Canada and 6 to 12 business days for shipments outside of Canada. If faster delivery is needed, Xpresspost can be requested and delivery is usually 2 to 3 business days in Canada and the USA and up to 7 for most other countries. For most addresses in Canada and the USA, Xpresspost is usually $12 to $18 more, up to about $60 more for other countries. Place your order and request a quote for the Xpresspost cost in the shipping instructions, and we will invoice you. If you change your mind, you can have regular shipping, or we will refund your order.
RETURNS & EXCHANGES:
We guarantee full refund or exchange on any product. Please email to request an RMA number.
Products must be return shipped to Ice Halo Ltd. by your postal service only. Any other service generates charges which will be deducted from your credit.
Products should be shipped to:
Ice Halo Ltd. Unit #283, 65 Cedar Pointe Drive, Barrie, ON L4N 9R3.
This flat top military style cap has the same back and side of the head protection as our Flex-Fit Ball Cap. (no front padding) Similar padding as is used in Hockey Helmets! Velcro back adjustment at back provides secure, snug and comfortable fit.
We now sell all our Pro-Hats with a Ponytail option - please email us.
We also sell all our Pro-Hats with a "chin strap" option - please note when ordering
NOTE: When putting the cap on for the first time - please read the instructions that are attached to the cap!
Remember - when you first put on your new cap - or anytime it feels too tight - just pull on the brim/bill to make it larger. You may need to do this the first time, occasionally, and any time after laundering.
100% Cotton - washer/dryer safe
The item comes with only a small logo showing on the outside. If you wish to have our embroidered crest showing on your product, please make a note in the comments section of your order!
WARNING AND DISCLAIMER
Aura Halo & Ice Halo products are designed to reduce the risks of impact to head during participation in non-contact sports and activities, but cannot and does not prevent all risk of head injuries. Participation in curling, Figure Skating and other sports exposes the participant to the risk of injuries, and participation in such sports implies acceptance of such risk.
No helmet, head gear or head protection device can prevent all head, neck or facial injuries. A user may sustain head injuries (which may include concussions or other brain-related injuries) notwithstanding his or her use of Aura Halo or Ice Halo products, and there are areas of the head and face that are not covered or protected by these products. In addition, for maximum performance, it is vital that each product be sized and fitted properly, and replaced promptly if fit loosens over time or falls off during participation in the activity for which it is was purchased.$60.00
One size fits most small to medium head sizes and it's hook and loop adjustable! Comfortably fits up to 21.5".
Please note at ordering time if you want a chin strap added
Please email us your colour choice if you choose the Ponytail option